Communication skills are just as important as talent in the workplace, because without them you would never be able to express your ideas to others or work together with a team. No matter how shy or quick-tempered you are, these tips will help you to improve your communication skills and speak more eloquently at work.
- Speak face-to-face. Although e-mail and phone conversations are the norm in this digital age, nothing has as much impact as speaking to someone in person. If you want to ask for a raise or pitch a great idea, do it face-to-face, not through a device.
- Plan ahead. There’s nothing wrong with planning what to say ahead of time; in fact, most bosses prefer this method. Planning ahead will help you get to the point faster, making what you’re saying all the more effective.
- Put a positive spin on things. There will always be occasions where you need to criticize a coworker, but instead of putting them down or ratting them out, attempt to speak positively. Say things like “Your idea was great, but…” or “I know you put a lot of work into this, but…”
- Take a breather. If you’re prone to saying things you regret in moments of anger, tell yourself to take a minute to consider if what you’re saying is helpful or just plain hurtful.